Overview:
We are seeking a confident, sales-driven, and results-oriented Sales & Membership Closing Virtual Assistant to support a growing health and wellness membership business. The ideal candidate will be responsible for engaging prospective members, following up on leads generated through existing marketing systems, explaining membership benefits, handling objections, and converting qualified prospects into active members. This role is ideal for someone with strong English communication skills, a persuasive yet consultative sales approach, and the ability to build trust with prospects through outbound calls and consistent follow-ups.
Key Responsibilities:
Sales & Membership Conversion
- Conduct outbound calls to prospective members and qualified leads.
- Follow up with prospects generated through existing marketing funnels, Facebook outreach, and automated lead-generation systems.
- Explain membership plans, benefits, pricing, and available health and wellness products.
- Convert qualified prospects into paying members by effectively communicating the value of the membership program.
- Handle objections, answer questions, and guide prospects through the membership enrolment process.
- Maintain a professional, friendly, and persuasive approach throughout the sales cycle.
Lead Management & Follow-Up
- Maintain consistent communication with prospects through phone calls, messages, and other approved communication channels.
- Track lead status, follow-up activities, and conversion progress.
- Re-engage interested prospects who have not yet completed their membership enrolment.
- Ensure no qualified lead is overlooked due to delayed or missed follow-ups.
- Maintain accurate records of prospect interactions and sales outcomes.
Marketing & Outreach Support
- Support lead engagement initiatives arising from Facebook groups and other social media outreach activities.
- Work with existing AI-powered marketing automation systems to manage and follow up on incoming leads.
- Provide feedback on lead quality, common objections, and opportunities to improve conversion rates.
- Collaborate with the client to refine sales messaging and improve outreach effectiveness.
Reporting & Performance Monitoring
- Submit regular reports on calls completed, prospects contacted, follow-ups, memberships closed, and conversion rates.
- Monitor progress against agreed-upon sales targets and key performance indicators.
- Identify recurring challenges in the sales process and recommend practical solutions.
- Maintain accurate and organized sales records.
Qualifications & Requirements:
- At least 1–2 years of experience in sales, telemarketing, appointment setting, customer acquisition, or membership sales.
- Excellent spoken English with clear pronunciation, strong comprehension, and professional phone presence.
- Demonstrated ability to handle objections, build rapport, and close sales.
- Strong persuasion, negotiation, and interpersonal communication skills.
- Comfortable making outbound calls and following up with prospects consistently.
- Results-oriented, self-motivated, and comfortable working toward measurable targets.
- Strong organizational skills and attention to detail.
- Ability to work independently while remaining accountable for performance.
- Reliable internet connection, a suitable remote-work environment, and a computer capable of supporting daily sales activities.
Preferred Qualifications:
- Experience in health and wellness, nutritional products, supplements, or subscription-based businesses.
- Experience selling memberships or recurring-revenue products and services.
- Familiarity with CRM systems, sales pipelines, lead management tools, and marketing automation platforms.
- Experience working with Facebook-generated leads and social media marketing campaigns.
- Experience using VoIP phone systems, call recording tools, and sales reporting dashboards.
- Spanish-speaking ability is an advantage for future expansion into Spanish-speaking markets.
Ideal Candidate Profile:
We are looking for a proactive sales professional who can confidently engage prospects, communicate the value of a membership program, and consistently follow through until a clear outcome is reached. The ideal candidate understands that successful sales involve more than making calls: they require relationship building, persistence, active listening, and a genuine commitment to helping prospects make informed decisions.
Work Setup:
- Remote
- Full-time (40 hours per week)
