Overview:
We are seeking a highly organized, responsible, and proactive Virtual Assistant with property management experience. This role requires excellent communication skills in both English and Spanish, multitasking ability, and familiarity with property management software. The ideal candidate will handle tenant communications, maintenance coordination, lease management, and other administrative responsibilities.
Key Responsibilities:
Tenant Communication
- Respond to tenant inquiries via phone, email, and messaging platforms.
- Manage maintenance requests and schedule repairs or services.
- Coordinate tenant screenings and property showings.
Administrative Support
- Draft and manage leases and renewals.
- Process rental payments and follow up on outstanding balances.
- Maintain accurate records using property management software (Buildium preferred).
Coordination and Management
- Schedule and oversee inspections or property viewings.
- Collaborate with the bookkeeping team to ensure financial accuracy.
- Support the Property Manager in daily operations and provide timely updates.
System and Tools Management
- Utilize Buildium for property and financial management.
- Assist with transitioning to or integrating Rent Manager if needed.
- Ensure compliance with all SOPs and company policies.
Qualifications:
Language Proficiency
- Fluent in Spanish and English (both written and spoken).
- Excellent communication skills, including a professional phone demeanor.
Experience
- Previous experience in property management or a related field is highly desirable.
- Experience in Bookkeeping.
- Familiarity with software Buildium is a plus.
Skills
- Strong multitasking ability to handle multiple open tabs and tasks simultaneously.
- Detail-oriented with the ability to manage leases, maintenance calls, and tenant interactions effectively.
Other Requirements
- Reliable internet connection and equipment for remote work.
- Availability to work flexible hours based on tenant and business needs.
What We Offer:
- Competitive compensation.
- Ongoing training and support to develop your skills further.
- Opportunity to work with a collaborative and supportive team.
- A chance to grow within a dynamic property management company.
