Overview:
We are seeking a detail-oriented and reliable Bookkeeping & Payroll Virtual Assistant to support our growing bookkeeping and payroll operations. This role is ideal for someone with strong experience in QuickBooks Online and a foundational understanding of payroll processes. The VA will assist in maintaining accurate financial records, supporting payroll processing, and ensuring smooth day-to-day bookkeeping workflows for small business clients, including e-commerce, retail, and service-based businesses. The goal of this role is to allow leadership and senior bookkeepers to delegate most operational tasks, with only monthly reviews required.
Key Responsibilities:
Bookkeeping Support
- Perform accurate data entry and transaction categorization in QuickBooks Online
- Reconcile bank, credit card, and loan accounts
- Identify and resolve discrepancies in financial records
- Maintain organized and up-to-date financial documentation
- Assist in preparing monthly financial reports for review
Payroll Support
- Assist with payroll processing using Rippling
- Ensure payroll data accuracy, including hours, deductions, and employee information
- Support payroll reporting and compliance documentation
- Flag payroll issues proactively and recommend solutions
Operational & Workflow Support
- Follow and maintain documented workflows and procedures
- Communicate clearly with internal teams regarding task progress and issues
- Maintain strict confidentiality and data security standards
- Assist with client data requests (no phone calls or collections required)
Success Metrics (First 30–60 Days):
- Day-to-day bookkeeping and payroll tasks completed independently with minimal supervision
- Consistent accuracy in QuickBooks Online data and reconciliations
- Payroll support tasks handled reliably and on schedule
- Clear workflows and documentation established and maintained
- Proactive communication when issues arise, with suggested solutions
- Measurable reduction in hands-on involvement from the client and senior staff
Required Qualifications:
- Proven experience with QuickBooks Online
- Strong understanding of bookkeeping fundamentals (reconciliations, categorization, financial reports)
- Basic payroll knowledge; experience with Rippling is a strong advantage
- Excellent attention to detail and accuracy
- Strong organizational and time management skills
- Ability to work independently and follow structured processes
- Comfortable working with sensitive financial and client data
- Availability to work during Eastern Time business hours
Work Setup:
- Remote
- Full-Time (30-40 hours per week)